Your account has expired; please contact your system administrator chfn: PAM authentication failed

Problem:

1. If you add a new user this Messages is shown, cause root is locked
2. Your account has expired; please contact your system administrator
   chfn: PAM authentication failed
   adduser: `/usr/bin/chfn james’ returned error pre 1. Exiting

Solution:

1. sudo passwd --unlock root

2. sudo usermod --lock root